Payment and Delivery

Delivery

Our goal is to deliver your order as quickly as possible. All orders are shipped from our warehouse in UK. As soon as your order is placed and the payment for it is received, we process your order, which may take 2-7 days. With our delivery mechanism of steroids, elaborated for many years, you should not worry about the integrity of the package.

         The costs for shipping are not included into the order price and are subject to additional charge:

  1.  the cost of standard shipping is €45 for the orders with check amount of up to €199;

  2. if you check ranges from €200-€300, the shipment fee will be €25;

  3.   free shipping is for the orders over €300!

The cost is fixed and does not change depending on the quantity of items shipped. Keep in mind that there can be custom charges, like for the parcels of over 250gr. Once the order is placed, it is not possible to change the shipping address. We suggest you to contact our Customer Service providing your order number and the correct address: we will take care of telling the courier the new shipping address.

The expected delivery time at the point of sale varies from 12 to 20 working days from the time the order has been accepted by our warehouse. You will receive an e-mail as soon as your package is delivered to the transport company. When your package is ready, it will be shipped and you will receive a confirmation email through which you can track your order. We remind you to monitor the tracking link from which you can follow the path of your order and any problems of the courier in identifying your address. You can also consult at any time the status of the shipment in the section "My Orders", after you register with our platform and logging into your account.

We provide security for our customers so well that your data will never fall into the hands of a third party. We value every customer.


Payment

In our online englandpharmacy store, making a purchase is very simple. To start with, select the supplements you like, add them to your cart. Next you need to fill in the delivery details and pay for your order with a chosen method. We currently accept the following payment methods:

  • credit cards (Visa Electro, Mastercard, Visa, American Express, Master);

  •  bank transfer!

In the first case, after clicking on continue with order, you will be redirected to a secure and independent payment service, Stripe Inc. This service acts as an intermediary between the buyer and the seller, which conducts a secure payment in terms of information security. Stripe meets international security standards, with Level 1 PCI certification. This is the highest level of certification available in the payments industry. In the former case, we will send you our bank details for the completing your order to the email you have indicated in the order form.

All international shipments are subject to customs clearance. If the value or weight of the merchandise exceeds the established norms, customs duty will be charged. Customs regulations and their application are determined exclusively by the customs authorities, and neither our shop nor shipping company has any influence over them. Therefore, customer inquiries must be directed to, and can only be resolved by, a National Customs Service.
The maximum order amount that is not subject to shipment charges duty is 300 euros. The amount includes the cost of goods and delivery. If the order amount exceeds 200 euros, the buyer shall pay a cost of delivery of 25 euros. For the orders of less than 200 euros in the check, we charge 45 euros for the shipment. There is no minimum purchase amount, as well as you can buy any quantity of items you need, even just one blister, in case you want to test the pharmaceutical first.

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